Farmer Success Manager
As we scale, we are seeking a passionate Farmer Success Manager to join our team and play a crucial role in ensuring our customers have the best possible experience with Monil’s technology.
We usually respond within two weeks
About Monil: Monil is at the forefront of revolutionizing livestock management with our innovative virtual fencing technology. We empower farmers with the ability to control and monitor their herds without traditional fences, while also providing automated insights into animal health and behavior. Our mission is to simplify animal husbandry, making it more efficient, humane, and sustainable.
Position: Farmer Success Manager
Location: Oslo, Norway
Type: Fulltime (Can be part-time at first and transition into full-time before summer 2025) Reports to: Head of Farmer Success
What You’ll Do: As a Farmer Success Manager at Monil, you’ll be the key point of contact for our customers, ensuring they get the most value from our technology. You will:
Customer Insights: Gather feedback and insights from customers to help improve our product and services.
Customer Stories: Work closely with the marketing team to develop and share success stories by capturing how Monil’s technology is improving the lives of farmers and their livestock.
Support Customers: Provide exceptional support, addressing customer questions and troubleshooting issues related to our virtual fencing system.
Proactive Outreach: Stay ahead of customer needs by checking in regularly, identifying challenges before they arise, and offering solutions to maximize their success.
Loyalty & Relationship Building: Build and maintain strong, lasting relationships with our loyal customers, ensuring they feel valued and understood.
What We’re Looking For:
- Farming Enthusiast: You have experience with farming or a genuine interest in agriculture. You understand the challenges farmers face and are passionate about bringing tech solutions to the industry.
- Organized: You are comfortable using digital tools and are organized in your approach. Experience with CRM systems or similar software is a plus.
- Strong Communicator: You enjoy talking to people and can engage with customers effectively, listening to their needs and explaining complex concepts in simple terms.
- Fluent in Norwegian is a requirement
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Problem-Solver: You’re resourceful, proactive, and can think on your feet to resolve
customer issues or find ways to improve their experience.
Why Monil?
Impactful Work: Help farmers succeed with technology that simplifies their work, improves animal welfare, and supports sustainable agriculture.
- Career Growth: Join a growing company with opportunities to take on more responsibility as you develop your skills.
- Collaborative Team: Work closely with a supportive team that values open communication, innovation, and customer satisfaction.
Application deadline: 20th of October
- Department
- Commercial
- Role
- Farmer success manager
- Locations
- Lysaker
Lysaker
About Monil
Founded in 2022 by a team of seasoned engineers from Prox Dynamics/Teledyne FLIR, Energy Micro/Silicon Labs, and Cognite, Monil is at the forefront of revolutionizing livestock management. By using cutting-edge technology to solve some of the biggest issues in livestock management, we will not only change farmers' lives, but also enhance food production efficiency and animal welfare and positively impact the environment.
Driven by significant market demand, our products are ready for global expansion. The core of our product is a beautifully engineered collar worn by grazing animals that utilizes advanced position tracking and sound cues to maintain livestock within virtual boundaries. Through a neatly designed smartphone app, farmers can seamlessly set up, adjust, and monitor the virtual fence and monitoring the herd in realtime, ensuring optimal herd management.
Farmer Success Manager
As we scale, we are seeking a passionate Farmer Success Manager to join our team and play a crucial role in ensuring our customers have the best possible experience with Monil’s technology.
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